FAQs

We will process the order within 1-3 business days after payment.

Standard shipping: Within 7-12 business days after shipment. Delivery can take longer during peak periods or if your parcel is being checked by customs. It may be delayed for 3 business days for any special situations. While we do all we can to ensure your order is delivered on time, we cannot be held responsible for any late delivery or failure to deliver due to circumstances beyond our control.

You can click "Track Your Order" in the footer to enter the inquiry page, fill in your Tracking Number for inquiry.

We offer a 30-day money-back guarantee from the date when the order is delivered. Please contact support@amopaws.com if you want to return the order.

Please contact our customer service team with the order number and product picture. Our customer service team will solve it for you.

Yes, we do. Please contact support@amopaws.com for more details.